Echosent Privacy Policy

Last Updated: February 2nd, 2025

Thank you for choosing to be part of our community at Echosent ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at lemonscode@gmail.com.

When you visit our website (the "Website") or use our services (the "Services"), you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this privacy notice carefully. If there are any terms in this notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which includes our Website), as well as any related services, sales, marketing, or events.

What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Do We Use Cookies and Other Tracking Technologies?
How Do We Handle Your Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about our products and Services, participate in activities on the Website, or otherwise contact us.

The personal information we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. This may include:

Personal Information Provided by You: Names, email addresses, mailing addresses, usernames, contact or authentication data, and other similar information.
Payment Data: Data necessary to process your payment (such as your payment instrument number and security code). Note that all payment data is handled and stored securely by our payment processor.
Social Media Login Data: If you register using a social media account, we may receive certain profile information (e.g., name, email, profile picture) from that provider.

Information Automatically Collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information (such as IP address, browser type, operating system, language preferences, referring URLs, and device identifiers) needed for the security and operation of our Website, as well as for our internal analytics and reporting purposes.

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive for various purposes, including:

To facilitate account creation and logon processes.
To post testimonials (with your consent).
To request feedback and contact you regarding your use of our Website.
To enable user-to-user communications (with consent).
To manage user accounts.
To send administrative information, including product or service updates and changes to our terms, conditions, and policies.
To protect our Services (e.g., for fraud monitoring and prevention).
To enforce our terms, conditions, and policies and to comply with legal requirements.
To respond to legal requests and prevent harm.
To fulfill and manage your orders and services.
To administer prize draws and competitions (if you participate).
To deliver and facilitate the delivery of services.
To respond to your inquiries and offer support.

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with Services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal bases:

Consent: When you have given us specific consent for a particular purpose.
Legitimate Interests: When it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: When we have entered into a contract with you and need to process your personal information to fulfill the terms of that contract.
Legal Obligations: When we are required to disclose your information to comply with applicable law, government requests, or legal processes.
Vital Interests: When we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or threats to the safety of any person.

Additionally, we may share your personal information with our service providers under written contracts for purposes such as payment processing, data analysis, email delivery, hosting services, and customer service.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies and similar tracking technologies to collect and store information.

We use cookies and similar technologies (such as web beacons and pixels) to access or store information. Specific details about how we use these technologies and how you can control them are set out in our Cookie Notice.

5. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a social media account, we may have access to certain information from that account.

Our Website offers you the ability to register and log in using your third-party social media account details (such as those from Google, Facebook, or Twitter). If you choose to do so, we will receive certain profile information (for example, your name, email address, and profile picture) from your social media provider. The information we receive will only be used as described in this privacy notice.

6. How Long Do We Keep Your Information?

In Short: We keep your personal information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will only retain your personal information for as long as it is necessary to achieve the purposes described in this notice or as required by law (e.g., tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it. In some cases, if deletion is not possible (such as in backup archives), we will securely store and isolate your data until deletion is feasible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a combination of technical and organizational security measures.

We have implemented appropriate security measures designed to protect your personal information. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You should only access our Website within a secure environment.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit personal information from children under 18. If we discover that we have collected data from a child under the age of 18, we will take steps to promptly delete such data. If you believe that we might have any information from or about a child under 18, please contact us immediately.

9. What Are Your Privacy Rights?

In Short: You have rights regarding your personal information. You may request access to, correction, or deletion of your personal data, or request that we restrict or object to its processing.

To exercise these rights, please contact us using the details provided below. Note that certain requests may be subject to verification and legal limitations.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this time, we do not respond to DNT signals or any similar mechanism that automatically communicates your choice not to be tracked online.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to remain compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is posted. If we make material changes, we will notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this notice periodically.

12. How Can You Contact Us About This Notice?

If you have any questions or comments about this privacy notice, please email us at lemonscode@gmail.com.

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to, update, or delete your personal information. To make such a request, please contact us at lemonscode@gmail.com.

Contact Summary: We are an individual proprietor operating as Echosent. If you have any concerns regarding your privacy or wish to exercise your rights, please reach out via email.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.